American Airlines as of Nov. 30 no longer is accepting new or renewed AirPass memberships, the carrier confirmed to BTN. The program was an all-inclusive, prepaid membership starting at $10,000 that offered flexibility, VIP privileges and elite status.
Current AirPass holders can use it normally through March 2024, American SVP and chief customer officer Alison Taylor told BTN. Lifetime AirPass members can continue to use it past that date but “under the auspices of a UATP card,” she added.
“The reason we are sunsetting AirPass is it doesn’t work very effectively with our partner airlines, and that has been a frustration,” Taylor said. “We are simplifying everything we do, and AirPass sometimes was just too manual. It wasn’t in our new modern world of retailing.”
AirPass holders with expiring contracts can request refunds, according to American.
The Company Dime on Wednesday reported American would end AirPass. Taylor, though, would…
